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FAQ ( Frequently Asked Questions )

1. Is this website trustworthy and secure for online payments?

Yes, we prioritize your security and privacy. Our website is secured with SSL encryption, ensuring that your personal and payment details are protected. We accept all major payment methods and use trusted payment gateways to ensure safe transactions.

2. How can I be sure that the accessories I purchase are compatible with my scooter?

To make sure you're buying the right accessory, please check the product description, which lists compatible scooter models. You can also contact our customer service team with your scooter model for guidance, and we’ll be happy to help.

3. What is your return policy if the product doesn’t fit or meet my expectations?

We offer a hassle-free 7-day return policy. If the product doesn’t fit , you can return it within 7 days of delivery. Make sure the item is in its original packaging and having a unboxing vedio of packet

4. How long does shipping take, and do you offer tracking information?

Shipping usually takes between 6-8 business days, depending on your location. Once your order is shipped, we’ll send you a tracking number via whatsapp so you can follow your package in real time.

5. Are the products on your site genuine and of high quality?

Yes, we only offer high-quality, genuine products sourced directly from reputable manufacturers. We also provide customer reviews and ratings , so you can see feedback from other buyers.

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Have a Question?

Chat with our customer support team who will be happy to help. Monday - Saturday 10am - 7pm (GMT)

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Call Us +919997655003

Email Us shivayeinfo23@gmail.com

CHOOSE YOUR OLA MODEL

FAQ ( Frequently Asked Questions )

To book your bulk order fill this form

Have a Question?

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